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What clients say about us:
Kim Mastalio, President, Strategic Sales and Marketing, Black & Veatch Corporation
"Customer Engagement Strategies, Inc. works with Black & Veatch to develop and produce our annual Utility Executive Leadership Institute. UELI offers our strategic water and energy utility clients leadership training, industry insight and peer networking over a three-day period. Customer Engagement Strategies works closely with our executive team to build an experience that reflects our brand, mission and commitment to clients and their communities. Their focus on what’s important to our clients and Black & Veatch, their ability to turn those key issues into a program that is both intellectually and personally stimulating, and their absolute commitment to flawless execution is responsible for much of the program’s success."
>Christi Driver, Marketing Director, 360 Architecture
Christ Driver, Marketing Director, 360 Architecture
"360 Architecture is the second company that I’ve brought Customer Engagement Strategies into. Most recently, they helped 360 Architecture conduct a brainstorming and team building program for the marketing group. Customer Engagement Strategies are strategic thinkers who will get their hands dirty to ensure their clients’ success. They truly understand customer centricity and know how to create the focus, processes and culture necessary to make customers your top priority."
"When we needed to develop and to launch a series of customer-facing events all over the United States on incredibly short notice, I turned to Harry Klein. Not only did he deliver the programs in the compressed timeframe required, but he made them better than they would have been. As a result, we were able meet and greet important attendees and sponsors in an environment that provided them with keen insight into the current and future state of the IT industry and to achieve our business goals. Working with Harry was like working with a key long-time member of our own team; he was so proactive and concerned about our success that it wasn’t like having a consultant involved at all. It felt like he was part of our company and truly focused on our best interest and success. I look forward to working with him again in the near future."
William Pilder, Founder and CEO, LeadershipTransitions.net
"Customer Engagement Strategies has been instrumental in launching ‘LeadershipTransition.net’, a web site that helps medium to large corporations proactively manage leadership transition resulting in shorter periods of lower productivity. Customer Engagement Strategies helped us refine our business plan, and from that created a sales and marketing plan that has us well on the way to a successful launch. Every conversation and interaction with Customer Engagement Strategies has added value."
Nick Lippis, Founder and CEO, Lippis Enterprises
"Harry Klein was instrumental in our launch of Enterprise Networks 2004, an educational program consisting of webinars and a three-day face-to-face conference. Harry helped design the program and budget from the beginning and was involved in all aspects including attendee marketing, sponsor programs and sales, operations and customer care. Harry is one of the first people I call whenever I have a new idea or a problem with an existing service or product."
For more information about Customer Engagement Strategies or to submit a Request for Proposal, please email info@customerengagement.com.
















