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Experience

iStock_000002732357XSmall.jpgCustomer Engagement Strategies works with companies of all sizes in multiple industries, including:

  • Software and Hardware
  • Media/Publishing
  • Engineering
  • Professional Services
  • Non-Profit

Sample past engagements include:

Content Management System - developed new messaging, new lead generation program and new customer on-boarding process for content management software developer.

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Is Your Company Empathetic?

You can't gain loyalty without being trusted. You can't earn trust without demonstrating empathy. Take our 5 minute telephone assessment to measure how well your organization uses empathy to drive customer experience.
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CustEngagement Tweets

  • RT @tstaley: Social Media and Employee Engagement http://t.co/6NkJB0y6 #socbiz more engaged emps=more engaged customers — 4 days 14 hours ago
  • P&G To Lay Off 1,600 After Discovering It's Free To Advertise On Facebook http://t.co/kQccBdkG via @BI_Advertising — 4 days 19 hours ago
  • Seth's Blog: The honest broker: http://t.co/Xfz51tU2 - many leaders will do as much of this as think they can afford — 5 days 17 hours ago
  • we are soft wired with "mirror neurons", aka, empathy-consider the implications for customer & employee engagement http://t.co/4xfFMLRt — 1 week 2 days ago