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Social Media Snapshots

Social Media Snapshots offer a quick glimpse into companies' social media strategies and personalities.

Featured companies are using social media to accomplish some of the following goals:

  • Drive conversation with customers
  • Add personality to their image
  • Demonstrate corporate values
  • Drive awareness
  • Solicit feedback

Available Snapshots:

View Snapshots
Best Buy
Coca Cola
Dell
JetBlue
Target
Zappos

Customer Engagement Strategies will continue to add to this list. Feel free to recommend companies you'd like to see featured here.

Snapshots in Development:

Apple
AT&T
Cisco
Comcast
CNN
Fiskars
Ford
Governor of Massachusetts 		H&R Block
H-P
IBM
Nike
Nissan
Red Hat
Wal-Mart
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CustEngagement Tweets

  • RT @tstaley: Social Media and Employee Engagement http://t.co/6NkJB0y6 #socbiz more engaged emps=more engaged customers — 4 days 14 hours ago
  • P&G To Lay Off 1,600 After Discovering It's Free To Advertise On Facebook http://t.co/kQccBdkG via @BI_Advertising — 4 days 19 hours ago
  • Seth's Blog: The honest broker: http://t.co/Xfz51tU2 - many leaders will do as much of this as think they can afford — 5 days 17 hours ago
  • we are soft wired with "mirror neurons", aka, empathy-consider the implications for customer & employee engagement http://t.co/4xfFMLRt — 1 week 2 days ago